SMS & RCS PRACTICES

This notice applies to all segments of Newman Regional Health, Newman Regional Health Medical Partners, Hand in Hand Hospice, Newman Physical Therapy, NRH Community Wellness Programs, and all members of the NRH Organized Health Care Arrangement (Collectively “NRH”). The Organized Health Care Arrangement encompasses all members of the Lyon County Medical Community who practice at or see patients of Newman Regional Health. Your personal physician or other healthcare providers may have different privacy policies or notices regarding that physician or provider’s use and disclosure of information created or maintained outside NRH. 

When you receive services from NRH, we obtain certain information from or about you. This information primarily relates to your health care or payment for your health care. We will use and disclose this information and other information we collect in the ways described below. 

We collect mobile phone numbers to communicate with patients via SMS and/or RCS text messages for purposes such as appointment reminders, billing notifications, care coordination, prescription refill notifications, passcodes or portal access links, health promotion/education, health portal updates, survey response invitations, and other communication needs. You are not required to opt in as a condition of receiving care. Participation is voluntary. However, opting out may prevent us from sending you timely updates regarding your care. 

Your privacy is a priority. Your mobile number will not be sold or shared with third parties or affiliates for marketing or promotional purposes. We will not use your number for unrelated marketing without your written or electronic consent.